Life behind palace walls may appear glamorous from the outside. However, former royal staff say the reality can be far more complex. New accounts from past employees are offering a glimpse into the working dynamics within Buckingham Palace, including their experiences with different members of the royal family. While some senior royals are described as respectful, others are alleged to have been more difficult to work with. Among them,ex-Prince Andrewhas drawn particularcriticismfrom former insiders.
Ex-Prince Andrew was 'entitled' and not easy to work for, recalls former staff member
Several former Buckingham Palace staff members have come forward with claims about their experiences working with ex-Prince Andrew. They describe him as difficult and, at times, challenging to deal with. These accounts, reported inThe i Paper, are based on personal recollections and have not been independently verified.
Dickie Arbiter, who previously served as press secretary to Queen Elizabeth II, claimed that Andrew came across as "arrogant and entitled" during his time working within the royal household. He contrasted this with his experience working with other senior royals, noting that King Charles was "fair" and committed to his duties. Arbiter suggested that, despite the prestige of palace life, professionalism and discipline were expected at all levels.
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Similar sentiments were shared by Dai Davies, a former head of Scotland Yard's Royal Protection Command. Davies alleged that Andrew could be "rude and dismissive" in professional interactions. Recalling one incident, he claimed the prince insisted on escalating a matter to a superior, despite Davies being in charge at the time. "I found him boorish and ignorant," Davies said. He added that his experiences with other royals were largely respectful and courteous.
Other former staff members offered a broader look at palace life, describing it as both "surreal" and rewarding. Martin Higgins, a former butler, spoke positively about his time working for the royal family. According to his account, there was a sense of "camaraderie among staff" and mutual respect with senior members. He recalled that while salaries were modest, the experience itself was often seen as "a dream come true."
Still, the accounts regarding Andrew have contributed to a wider conversation about internal dynamics within the monarchy. Royal commentator Robert Jobson suggested there may be "a sense of relief" among staff following the reduction of Andrew's official role.
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